Recall Lookup for First-Generation Roam Strollers

To check your stroller, find the black label on the crossbar below the seat. It states - “Guava Family, Inc.” and includes the model number and date of manufacture. Only strollers with a Model No. of 2205000 and a manufacture date between July 2020 and December 2021 are affected by this recall.

The Date of Mfg is listed at the bottom of the label and has a 3 character representation of the month and a 4 digit year. See image of a label below for an affected stroller that was manufactured in December of 2021 and has a Date of Mfg listed as DEC-2021:

 

Please select the year listed on the label of your stroller:

2020

Your unit has been recalled. We understand this is an inconvenience and will work quickly to get you back to your adventures as soon as possible.

For now, please stop using your Roam Stroller and register to receive a free frame kit which consists of a new stroller frame with the 2nd Generation Roam brake design, including a seat pad and canopy that are already installed.

You will only have to transfer the rear wheels from your existing stroller to the new frame. Please be sure to retain the complete affected stroller until you receive the frame kit. You will need scissors to cut the seat harness straps, a permanent marker, as well as a way to take and upload photos.

We want to make sure you are taken care of quickly and this process is done properly, so we have partnered with a company who are experts at this. They will guide you through the registration process including how to upload the necessary info, and provide instructions for the destruction of the recalled stroller once you receive the frame kit. When ready, please select the Request Frame Kit button to get started.

Request Frame Kit

2021

Your unit has been recalled. We understand this is an inconvenience and will work quickly to get you back to your adventures as soon as possible.

For now, please stop using your Roam Stroller and register to receive a free frame kit which consists of a new stroller frame with the 2nd Generation Roam brake design, including a seat pad and canopy that are already installed.

You will only have to transfer the rear wheels from your existing stroller to the new frame. Please be sure to retain the complete affected stroller until you receive the frame kit. You will need scissors to cut the seat harness straps, a permanent marker, as well as a way to take and upload photos.

We want to make sure you are taken care of quickly and this process is done properly, so we have partnered with a company who are experts at this. They will guide you through the registration process including how to upload the necessary info, and provide instructions for the destruction of the recalled stroller once you receive the frame kit. When ready, please select the Request Frame Kit button to get started.

Request Frame Kit

2022

A stroller with the manufacture year you selected is NOT affected by this recall. Please review your selection carefully. If your selection correctly reflects the information on your label, the stroller is NOT affected by this recall. You may continue to enjoy your Roam stroller.

2023

A stroller with the manufacture year you selected is NOT affected by this recall. Please review your selection carefully. If your selection correctly reflects the information on your label, the stroller is NOT affected by this recall. You may continue to enjoy your Roam stroller.

2024

A stroller with the manufacture year you selected is NOT affected by this recall. Please review your selection carefully. If your selection correctly reflects the information on your label, the stroller is NOT affected by this recall. You may continue to enjoy your Roam stroller.